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Apple today issued a lengthy statement about the iPhone 4 and its supposed reception problems. Apple said it was surprised to learn of the signal problems, as its own tests showed the iPhone 4 to have the best reception of any iPhone Apple has shipped. Apple reasserts that holding any phone and covering the antenna will result in a drop in signal strength. Apple set about discovering the root of the problem, and was surprised to discover what is going on. Here’s what Apple said, “Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong. Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength. For example, we sometimes display 4 bars when we should be displaying as few as 2 bars. Users observing a drop of several bars when they grip their iPhone in a certain way are most likely in an area with very weak signal strength, but they don’t know it because we are erroneously displaying 4 or 5 bars. Their big drop in bars is because their high bars were never real in the first place.” Apple says it is going to ditch the formula it uses to calculate signal strength and will instead use the formular created by AT&T. Apple will issue a software update for the iPhone 4 within the next several weeks that uses the new formula. Apple says its formula has been wrong since the beginning, so the software update will apply to all iPhones. Apple says that the iPhone’s actual signal strength will remain unchanged, but it will be reported more accurately by the bars displayed at the top of the phone. Apple apologized for the confusion over this issue, and reminds people that they can still return the iPhone 4 if they are not satisfied with its performance.

Via: Phone Scoop.com

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