Source: Thomas Trutschel / Getty
More and more people are jumping on the trend of online shopping for the holidays, but it doesn’t mean UPS and FedEx were prepared this year. The Wall Street Journal reports,
The shipping companies were expecting a lot of online order, but not quite as many as were placed. UPS expected to handle a record of more than 700 million packages (14 percent more than last year), while FedEx predicted a 10 percent bump. Analysts say despite some preparations taken by both companies, on-time delivery rates for both were down a bit in the weeks after Thanskgiving, compared to their average rates for the rest of the year. On-time rates for UPS Ground fell to 96.3 percent last week, while FedEx Ground sank to 96.9 percent (the rest of the year the rates sat at 98 to 99 percent.) The good news is that’s up from last year’s average rates of 95 percent for FedEx and UPS during the same period.
Uh oh! I hope all of your gifts come in on time.
